Testimonials

"We have used Dominic for help to solve our computer problems for several years and he has always managed to resolve them.
When we decided to purchase a new computer and printer we were glad to accept his professional advice. If we have to leave a message on his phone he always responds quickly.
My wife and I would certainly recommend Dominic. We are most grateful for all his help and cheerful support."
Bob and Lynn, Lenoard Stanley.

"I have had cause to call on Dominic for assistance on two occasions having encountered difficulties with my laptop computer. During both visits Dominic displayed a very high standard of professional knowledge and skills while maintaining a patient and helpful explanation of the problems I had encountered. He inspired confidence, throughout his visit and I have no hesitation in recommending his services. Moreover, I consider the costs for his services to be entirely reasonable and have no hesitation in recommending his skills and professionalism."
Bob, Charlton Kings

"Dom is a very skilled , dependable and helpful IT specialist . He is always happy to help and will sort out any problems as soon as you've asked . He always takes care to explain what the issue is and what steps need to be taken to resolve any problems. I've used Dom for years at home and at work - he maintains and upgrades our IT system and looks after all out anti- virus protection too ... No problem ( or daft question) is too much trouble - I wouldn't go to anyone else."
Gen C.

"Dominic managed to save my Mum's IPad after it had gone into recovery mode and needed to be reset back to factory setting, as my internet connection wasn't quick enough. He also sorted out my PC to ensure it was cleaned and protected after some scammers had managed to mess about with it. This included upgrading the memory to enable computer games to be played on it. Nothing seems to much trouble for Dominic I even called him back when I was having problem trying to down load the game onto the PC and he connected remotely and managed to download the game to a different location. My boys are very happy they can now both play Fortnite at the same time."
George, Hucclecote

"We have used the services of Hop-2-IT for a while and have always been impressed by the prompt and helpful service that Dominic offers.
Nothing is too much trouble and he is very understanding of my lack of computer and technical knowledge.
His charges seem very fair and are excellent value for the peace of mind he gives.
Dominic set up the Avast Virus Protection remotely on my laptop which is cheaper than my previous virus protection that I was using.
I would recommend his services 100%."
Alison, Churchdown

"I needed the data from my Apple Ipad downloaded to my Samsung Tablet and my Hotmail address reset as I had forgotten my password I had been told can't be done or I will get back to you but they never did then Dominic came to my house and in just over an hour it was sorted after having to go down a few different routes to achieve it.
To an untechnical 74 year old lady on her own I can't express how much that meant to me.
Would I recommend Dominic yes 100% I would.
Very grateful customer"
Karen, Bishops Cleeve

"We have been with HOP-2-IT for a number of years. The service is excellent, reliable and trustworthy. Dominic can offer excellent skills and insight into supporting your technology, and we would recommend him as good, fast , local service."
Gavin OBE, Churchdown

"When my desktop PC suddenly suffered the "black-screen" problem I had very little idea what to do next. A phone call to Dominic, a trip to deliver the PC, and a day later the problem was diagnosed - a dud RAM board. Once removed my PC was back working again. On other occasions PC problems have been fixed by Dominic through using remote working, and it's worked seamlessly. I have no hesitation in recommending Dominic for his professionalism and fair pricing."
Bob, Charlton Kings

"We have been with HOP-2-IT for a number of years. The service is excellent, reliable and trustworthy. Dominic can offer excellent skills and insight into supporting your technology, and we would recommend him as good, fast , local service."
Gavin OBE, Churchdown

"I was recommended to use Dominic of Hop-2-IT I.T by a friend over 2 years ago.
I am 1 of the generation who needs help to keep up with new IT technology, the risks and difficulties of change, but are very limited on the experience/skill.
Dominic always brings quick,fast, efficient support to our computing needs to both our computers. He has restored and backed up data that was potentially lost through computer failure.
He manages security cover, for a modest annual fee through Avast. He gives our machines good overviews and upgrades.
He removes all unwanted storage and potential viruses.
I thoroughly recommend him as an IT consultant."
Richard P - Prestbury

"I have used the services of Hop-2-IT (Dominic) over a number of years with regard to different IT problems (computer and printer related) and on all occasions he has been very reliable in every regard - prompt, professional and courteous. I would highly recommend Hop-2-IT to others in need of any IT help."
Michael, Cheltenham

"Dominic has established the cause of faults on a number of the various computers that I have had over the years. He has quickly found those faults and he has then proceeded to remedy them. He usually has done that from his place of work remotely, while the computer remains here, after the appropriate link has been set up.
He has informed me if any malware programs are present, and he recommended better test programs when malware was identified.
I will certainly ask him to investigate when I have trouble in the future, and I strongly recommend this very helpful and very knowledgeable person to you."
Brian (Computer user, aged 92), Woodmancote

"My laptop became inopperable with complex problems, and after number of years I called upon Dominic once again for help. With his IT ability he quickly did the necessaries and I would have no hesitation in recommending him to anyone."
John, Churchdown

"Having been very lucky not to need an IT requirement for 15 years, when my laptop 'played up' after a Windows 10 update, I found a few local services including Hop-2-IT. The reviews persuaded me to call Dominic and I can only reiterate those tributes. Prompt, efficient and above all, knowledgeable in his field plus a friendly character to talk to. My laptop was much the better for his visit and I would recommend Hop-2-IT to all. Thank you Dominic."
John, Brockworth

"Dominic is my computer support. He is very knowledgeable,  efficient, pleasant, easy to work with and makes very good use of his time. His rates are very reasonable. "
Jean, Leckhampton

"Much appreciated have been his prompt response, courteous manner and computer expertise. Nothing is too much trouble. His rates are also very reasonable."
Jacky - Leckhampton

"Recently, I was having laptop issues with lack of speed, pop up security messages, and random freezing – I was getting very fed up. I made a simple call to Dom at Hop-2-IT and he reassured me that he would look at this quickly for me – Hey Presto, after a couple of hours of remote working, Dom had me all sorted out. – suddenly a pleasure to get on to my new efficient lap top after previously feeling like throwing it through the window !! Dom sorts problems with a minimum of fuss and delivers every time – so much so, that I now recommend others to him as I know they won’t be disappointed. Top man Dom ! – Thank you"
Mike - Woodmancote – Self employed consultant but not in computers !!

"I was referred to Dominic by a friend who spoke very highly of his knowledge. Not being a great technician myself in computers his subsequent help has proved invaluable, not only in developing my understanding,but also in his professional, detailed knowledge, speed and friendly disposition. This was refreshing and much appreciated. Highly trustworthy and recommended for any problem solving with computer issues."
John, Cheltenham

"I would just like to say a huge thank you for restoring our computer back to working order so quickly and efficiently. You really do live up to your company name 'Hop-2-IT' as you did just that. No sooner had we spoken on the phone before you had arrived and had fixed the problem with our computer and phone system. Previously I had spent many frustrating hours talking and texting our network provider without any luck. It is so good dealing with a person who has such much technical knowledge and experience. Many thanks."
Mike B, Prestbury

"Cotswold Hospital Radio broadcasts to Cheltenham General and Gloucestershire Royal hospitals and online. When the main PC delevoped a fault I got in touch with Dominic at Hop 2-IT. Dominic being a former member of Cotswold Hospital Radio knew the importance of playing the music that Patients have requested. Dominic through his knowledge, expertise and understanding was able to get the PC back online with out a break in the service to the Patients.  I would recommend Dominic at Hop 2-IT for all of our and your IT maintenance."
Chairman, Cotswold Hospital Radio

"Having used Dominic from Hop-2-It Glos Ltd for a number of years now, we have been more than happy with everything he has carried out for us. He always returns our calls promptly and sorts out any problem quickly, a major consideration when you run a business from home  and are also  involved in village activities."
Tony & Jennifer, Greet Building Services, Beckford

"I would certainly recommend Dominic of Hop-2-it for his expertise in computer science and I would be pleased to use him in the future with any computer problem."
Dennis, Swindon Village

"Dominic once again came to my rescue. Where would I be without his dedication, loyalty, and professionalism, to understand the nature of the problem, tackle multiple solutions if required, and completely take the stress out of my world. I cannot recommend him highly enough, he is outstanding.
Thank you Dominic."
Alastair, Bishops Cleeve

"No matter what the problem, we have always found Dominic approachable and willing to tackle the issue. His professional manner gives us complete confidence that our IT equipment is in safe hands. We would recommend him without hesitation to anyone needing advice or assistance. The AVG Cloudcare Internet Security package he can install is cheaper than better-known systems, and he updates it remotely when renewal is due."
Richard & Jane, Churchdown

"We have always used Dominic at Hop 2 IT for our computer problems.
He is extremely prompt and efficient.
Highly recommended."
Martyn, Cheltenham

"I'm delighted with the work Hop-2-IT have done for me. A knotty problem was sorted out quickly, cheerfully and with good communication to keep me informed of each step of the way. Not least, his charges were very reasonable and came as a pleasant surprise. I thoroughly recommend Dominic and his company. They will certainly be the first I call if I have future problems."
Mike, Cheltenham

"Dominic at Hop-2-IT is an expert on IT work and has helped me considerably over the last few years. He is always polite and helpful, and has installed a new computer and printer for me recently and has sorted out various issues that I couldn't do myself. I am not particularly 'technology savvy', but he is always very approachable and patient. His services are first class, and I intend to contact him in the future when I have any computer problems."
Ann, Woodmancote

"I changed my Broadband Server, I rang their helpline, after an hour on the phone and speaking to four different people which I could not understand.
I rang Dominic at Hop-2-IT Who Sorted my Computer, Tablet, Printer, TV and trouble with my Aerial. A excellent Job I can thoroughly Recommend him."
Bryan, Abbeydale

"I had never previously used Hop-2-It, but my wife's computer suddenly kept coming up with a black screen and a large white cursor that did nothing! I left a message for Dominic at a weekend, then just before 09.00 on the Monday morning he was calling me to arrange a repair. Hearing about the problem some more, he decided that he could probably fix the issue in 10 minutes remotely, which, with my permission and using his IDs and a passcode he did. He suggested two possible problems and dealing with both solved the issue. I asked how much I owed and he said that for such a small use of time he wouldn't charge – even insisted several times. I shall add a "tenner" to the bill next time I need to use him. I found him reliable, professional and very competent and shan't hesitate to use him again.
Ken, Gotherington

"Dominic at Hop-2-IT is always helpful, polite and respectful in his dealings with those who seek his help with their computer problems. No matter how silly a query may appear, he never belittles his customers, and is very patient in explaining what needs to be done and why. He scrupulously avoids pressing customers to pay for more than is necessary, and has a commendably positive attitude to kit that can be re-used, whether by the customer or by charities using old IT equipment. He works on what might be called a no-win, no-fee basis, requiring minimal payment for his time when he cannot in the end fix the problem (which is rare!) Truly an IT man to be trusted."
Frances, Churchdown

"Dominic at Hop-2-IT has helped me out on several occasions- as a "mature" person many computer problems are way beyond me. He installed our PC for us several years ago, and has "cleaned up" our machine when we have experienced problems. He has recently installed our new printer, when I foolishly tried to install it myself and got in a great muddle. He always returns my calls very quickly, and gets back to me when he says he will. He completes the job with the minimum of fuss. His charges are reasonable, he is reliable, and he helps talk through any computer problems and advises me accordingly. Would thoroughly recommend Dominic, and I have already done so to my friends."
Frances, Bishops Cleeve

"Dominic of Hop 2 IT is an expert on all aspects of computer/IT work and has provided me with a first class service over the last 5 years. He has solved problems, recovered and transferred data between computers, set up my new laptop and provided me with advice whenever I have needed it. I have an annual on line service and his advice is so sound that I rarely now have to call him. I am a non-expert in matters IT (as Dominic will testify ) but his explanations are straightforward and understandable and he never talks down to me. What I like most is that his service adds real value to my on line life, he understands my needs and always offers practical solutions to my problems and what I need from my computer. His rates are very good indeed and he is always available when needed. I cannot recommend him too highly."
Richard J, Prestbury

"Hop-2-IT are my first call when faced with computer issues. I have always found that Dominic manages to find solutions that have defied all my amateurish attempts and that he never condescends to the non-computer literate, like me."
David C, Woodmancote

"Hop-2-IT is an excellent site for sorting out all my computer problems. I am elderly and somewhat out of touch but nothing is too much trouble. The approach is very friendly and the advice given is clear."
Sylvia C, Alderton

"I am now retired but continue to use a computer a great deal for the benefit of the local organisations to which I belong. My computer – like those of many others I expect - has the bad habit of going wrong just when I need it most. It's at this point that I make a panic call - more a cry for help - through to Dominic. Usually, he's there on the end of the 'phone busy doing a job for someone else. In spite of always being busy he always manages to find the time to call in and sort out my problem within a day or so. You cannot get better service than that – and no matter how depressed I might be feeling at the time his cheerful optimism always finds a solution to my problems – well, the computer ones, at least. "
Syd, Churchdown

"Technology and IT is moving so fast these days that keeping up with changes and the problems they bring is a nightmare for ageing IT users like me, even if they are reasonably computer savvy. It was therefore a delight to come across Dominic and Hop-2-IT who has proved accessible, knowledgeable and friendly, successfully solving problems every time we have called on his services. I cannot recommend him too highly – indeed I have recommended him to several friends and acquaintances who all confirm his attributes. "
Paul, Bishops Cleeve

"Just a brief note to thank you for your efforts on my behalf. It really helps to know that you get to me so promptly with any problems I have. I would like to thank you for your expertise and would not hesitate in recommending you to any of my business colleagues. "
Margaret, Shurdington

"Some years ago, I was grumbling to one of my former students about a problem I was having with my computer. She promptly recommended Dominic, and the rest, as they say, is history! He is friendly, helpful and very knowledgeable, and always makes you feel at ease. His work is of an excellent standard, and I would have no hesitation in recommending him to my friends."
Chris, Gloucester

"I've known Dominic of HOP-2-IT for a long time. When I'm having computer problems he is the first person I think of, and when I come across people having trouble with their computers I always give them his contact details. I recommend him confidently to friends because I know he does an excellent job at a reasonable cost.
Whatever the problem, he always has the answer – anti-virus protection, software problems, hardware playing up, he always has the solution. He is generous with advice too.
And unlike the general run of computer experts he doesn't patronise anyone who doesn't know as much as he does, which is a comfort. "
Margaret, Cheltenham

"A friend recommended Dominic to me some years ago now. I had a old computer that was slow and useless. I asked Dominic to go and choose one for me to suit my needs as I didn't want to be blinded by science and an overwhelming selection of computers about which I would know nothing.
Dominic chose one, installed it and has looked after it ever since. He is quick to respond to my panic calls and always sorts things out. He installed the HOP-2-IT feature on my computer so he can solve any problems in the quickest and easiest way from his home. A wonderful service. I would recommend him to everyone. He is very patient with my lack of knowledge!"
Frances

"I am a home computer user but I use my machine quite extensively for domestic administration, keeping in touch with my family who are spread throughout England and further afield and in connection with voluntary work and associations that I belong to.
That entails regular use of e-mail communications, gathering information from the Internet, word processing, spread sheets and record keeping.
Inevitably things go wrong from time to time under my inexpert fingers and a few years ago I discovered Dominic who traded locally as "HOP-2-IT" and is now running a limited company with a similar name, offering technical service and repairs for computer users in the Cheltenham and Gloucester areas.
I have called on Dominic several times over the past three or four years and always found him very knowledgeable and prompt to attend to my problems that he has effectively fixed. He has always been free with good advice and answered any technical queries that I may have had. I have at least one friend who has quite independently used Dominic's expertise and is also very happy with the service he has had.
I would confidently recommend HOP-2-IT Glos Ltd to any home computer user or small business."
Louis H, Charlton Kings

"I can highly recommend HOP-2-IT. He was recommended to us originally by a work colleague and has been taking care of all our IT needs and problems for several years now. He is efficient, reliable and readily available. There isn't a problem he hasn't been able to resolve, whether complex or simple. Often he can resolve things online or with advice. He even came out on a Sunday morning to sort out our printer connection.
Such a relief to have IT support of this quality."
Martin and Liz, Bishops Cleeve

"Thanks for your help, with sorting out my latest IT problems. Prompt, patient, quick to resolve & reasonable. Recommend."
ASA Consultancy

"A friend (who only uses the best) recommended Dominic to me when I had a problem with my computer. He was a thorough professional and sorted everything out for me, above and beyond the call of duty.
I cannot praise his competence enough, he does the work without condescension or making me feel small for calling him out no matter how little the problem. This is not a trait all tradespeople have…
If you need help, Dominic is the man."
Pauline, Cheltenham

"I found Dominic's details in one of the local trade directories circulated to homes. I had recently purchased a new lap-top, and, lacking any particular knowledge of how it was set up, called to see if he could offer some help. He came to my home, and during two very patient hours took me through all that I needed to know at that point to get on and use the new machine. Those items that I wanted to transfer from my old machine were duly moved across, and documents, photos etc saved to an external hard-drive.

I was very pleased with what had been achieved, and very grateful to Dominic for not doing what so many IT professionals do, which is to accentuate one's ignorance of an area, which to them, is second nature.

More recently, I was the subject of an internet scam. I again contacted Dominic, and, again, he checked my computer thoroughly to ensure that no malware had been introduced and gave me a clear idea of what to do in the event of a similar event in future.

I would recommend Dominic without reservation, particularly, if like me you are not desperately confident with technology."
John, Gotherington

"I was introduced to Dominic several years ago by a friend who had used Dominic's services and had been very pleased with the result and gave me one of dominic's calling cards. I pinned this up by my computer for future reference and when the inevitable happened and my laptop crashed I had the ideal answer to hand. Dominic fixed my problem promptly and rescued stuff from the damaged hard drive. It happened that the laptop was in fact an Evesham product and I discovered that Dominic was a former employee of Evesham. I have more recently bought an Acer machine and when that broke down after 4 years I had no hesitation in asking for Dominic's help again. He has since looked after other computers belonging to various family members. His prices are very competitive and his service is prompt.
As a family we have AVG Cloudcare which we purchase through Hop-2-IT (Dominic's company) and each of our computers has a support system which allows Hop-2-IT to remotely connect to any failing computer so we don't even have to deliver to Dominic or get him to call on us.
I should add that even the original Evesham machine is still going strong though as it has Windows XP I suppose I should get this updated! Well done Dominic, you and Hop-2-IT are the best!"
Tony, Stroud

"Having used Dominic's services (Hop-2-IT) for several years now, I decided that I really should write a Testimonial for his web-site. I read his existing Testimonials first, and can only conclude that everything has been said already. He really is 5-Star!
Dominic has recommended new equipment for me, bought and installed it, and sorted out any problems for me in very quick time. He is quick to respond, very reliable, patient, and very, very efficient. He is exceedingly knowledgeable and will never let you down. What more can I say, except "thanks very much, Dominic, for providing such a top-class service!"
I have no reservations in recommending him to any computer user.
John, Bishops Cleeve

"I have known Dominic for over six years during which time he has repaired and serviced my computers as and when necessary. Nothing has been too much trouble and his knowledge and friendly attitude has been very much appreciated. I would ( and indeed have) recommend him to anyone with computer problems."
Pete, Hucclecote

"Dominic Hopton (Hop-2-IT) has been looking after our laptop problems for over 5 years. We have always found him knowledgeable, efficient, helpful and reliable and would be happy to recommend him to deal with any I.T problems."
P & C, Churchdown

"Not having been brought up with modern technology and being bit of a computer dinosaur, I was so grateful to have found Dominic at Hop-2-IT. He has been there for me when I have needed help with pesky I.T. problems and when assistance and advice was required purchasing new equipment. Dominic is always professional and knowledgeable, but exceedingly patient, and friendly. He explains everything so easily and succinctly. He is such an expert himself, but never 'talks down' or makes me feel the "un-tech person" I am.
I have no hesitation in recommending Dominic to anyone requiring any I.T. assistance"
Sally, Abbeydale, Gloucester

"We have known Dominic at Hop-2-it for a few years now and have been Extremely Satisfied with all his work on our Computers. His patience is 2nd to none even when perhaps one asks the same question sometimes!! He also tries his level best to come to ones rescue when things go wrong and waiting period is always kept to the minimum, also its nice to get a quick response to any telephone calls. Both of us can highly recommend him."
Anne and Sydney, Cheltenham.


"Not many people have sufficient IT knowledge to solve all their computer problems so if you need any assistance, Dominic (Hop-2-IT) is your man. His expertise is second to none and having utilised his help over the past 3 or 4 years I can vouch for him. He offers the option of coming to your home or place of work or solving the problem 'remotely' - the latter being extremely attractive. He will also, on occasions, resolve minor issues over the phone. If you are in need of help regarding replacing hardware he will willingly provide unbiased advice. He is an extremely personable and friendly individual who is able to explain in simple language how he can resolve your problem then implement with minimum of fuss and at a very competitive cost."
Ken, Leckhampton.


"Hop-2-it run by Dominic. He is very good with all kinds of PC repairs.
He's local and more important honest. He doesn't try to 'sell' you anything, he is always happy to advise you on any PC questions you might have. I'm not up to speed with all the technology concerning PC's and his explanations make sense and are workable. He can also offer help via email saving both time and money.
I have no hesitation in recommending him, always mindful of your home takes his shoes off before entering your home."
Lynne, Innsworth


"Dominic offers a great service. He is always at the end of a phone and goes out of his way to help, when IT disasters strike, in a calm and timely manner. I have no hesitation in thoroughly recommending his services."
Director, Bumblebee PR


"Having invested in a new computer, I faced the challenge of sorting out my complete IT communications requirements for the future whilst clearing up the mess I had got myself into. Dominic was recommended to me as someone who would take into account my level of IT knowledge. He used his expertise to give me practical advice so I could best apply technology to meet my needs. I valued his calm and thorough approach and cannot believe how much he accomplished for me and at a very fair price for his excellent services. I will certainly be back and on the basis of 'tried and tested', I am pleased to give my personal recommendation."
Christine Marsh CPT, Prime Objectives

 

"Hi Dominic,
Just like to say thanks very much for all your help with my desktop, the speed with which you diagnosed the fault, repaired it and the the low costs involved. Overall a very impressive service and I will have no hesitation of recommending you to anyone who needs PC help. Well done 11 out of 10."

 

"Dominic is an experienced computer specialist who provides help with PC and Laptop repairs and problems. He is friendly and helpful and can deal with a wide range of computer problems. He communicates well and is reliable. He has recently helped me with a problem with a wireless network."

"My daughter had a "frozen" laptop that I took to Hop-2-IT. Data was recovered and stored, computer re-booted from scratch, all updates to the operating system installed, and an anti-virus programme added. All this for a fraction of both the price and the time that I had anticipated. With such excellent and friendly service, Dominic will be my first port of call for any future out-of-warranty computer assistance."

"Dominic worked as a field engineer for Evesham Micros, maker of computers for about 9 years before starting his own business. I wouldn't trust my computers to anyone else now. Very knowledgeable and friendly."